FAQ: What happens if panels are damaged or hardware is missing at the end of my project?

When we deliver and/or install materials at your site, a work order will be completed by our crew and signed-off by your site contact, as confirmation of material counts. At the time of pick-up, any damaged or missing materials will be noted and billed for repairs or replacement accordingly. The charge for a destroyed panel is $225/each plus HST. More often than not, we are able to repair damaged panels and we can provide you with the cost at the time of the return based on the scale of damage. Read our full terms and conditions (.pdf 75 KB)